Shipping policy
SHIPPING POLICY
Last updated: 11 October 2026
1. No Physical Shipping
Our store sells digital products in the form of supplier links, supplier directories and related digital information.
We do not sell, package, dispatch or ship any physical products. When you place an order with us, you are purchasing digital information and/or access to supplier links, not physical goods.
As a result, shipping fees, delivery couriers, tracking numbers and physical delivery times do not apply to purchases made through our store.
2. Digital Delivery
All purchases are delivered electronically. Depending on the product purchased, delivery may take place through email, a digital download, website access or another electronic delivery method specified at checkout.
Customers are responsible for providing a valid email address and ensuring they can access their digital purchases.
Please check your inbox, spam folder and junk folder if you have not received your order confirmation or digital product.
3. Delivery Times
We aim to provide access to purchased digital products as soon as reasonably possible following successful payment.
Delivery times may vary depending on the product and the delivery method used. Where a specific delivery timeframe is stated on the product page or at checkout, that information will apply, subject to applicable law.
If you have not received your digital product within the expected timeframe, please contact our customer support team with your order number.
4. Supplier Shipping and Delivery
Our supplier links may direct customers to independent third-party suppliers that sell physical products.
Any physical products purchased directly from those suppliers are subject to the relevant supplier’s own shipping policies, delivery fees, dispatch times, tracking arrangements and terms and conditions.
We do not dispatch or deliver those physical products, and we cannot guarantee the shipping times, availability or delivery performance of independent third-party suppliers.
Customers should review the relevant supplier’s policies and confirm all shipping details before placing an order with that supplier.
5. Incorrect Email Addresses and Access Issues
Customers are responsible for entering accurate contact information when placing an order.
If you enter an incorrect email address or experience difficulty accessing your digital purchase, please contact us as soon as possible. We will make reasonable efforts to help resolve delivery or access issues.
6. Contact Us
If you have questions about digital delivery or have not received your supplier links, please contact us using the customer support details provided on our website.
7. Policy Updates
We reserve the right to update this Shipping Policy from time to time. Any changes will be published on this page with an updated revision date.
By placing an order, you acknowledge that you are purchasing digital supplier links and/or information, not a physical product shipped by our store.